Transform the design and UX of your logistics software

Using our design sprint process, we’ll help you analyze and redesign your software to find the best opportunities for improvement with a clear action plan.

You need to meet the supply chain demands and customer satisfaction is becoming an issue

For logistics, supply chain, freight, and carriers staying ahead means continually enhance your software’s user experience to improve customer satisfaction, add capabilities, and increase reliability. But where should you focus first?

Challenges you're facing

Outdated UI Design

Your platform design looks outdated compared to competitors, impacting user satisfaction and adoption rates.

Waning Customer Satisfaction

The demands of your customers are starting to become overwhelming and you are being pulled in different directions.

User Feedback Gaps

Gathering actionable feedback from your users is difficult, hindering your ability to make informed improvements.

Complex User Interfaces

Your current software is difficult for users to navigate, leading to inefficiencies and frustration.

Lack of Integrations

Integrating new features and updates seamlessly into your existing system is challenging and time-consuming.

Scalability Issues

Your software struggles to scale with your growing operations, leading to performance bottlenecks.

Regulatory Compliance

Ensuring your platform meets evolving industry standards and regulations is a constant concern and becoming difficult for your team to support.

Long Onboarding Processes

Onboarding new users or connecting new APIs to your platform is not very efficient and want to find a better way.

Reimagine version 2.0 in only 2 weeks

Our design sprint process is tailored to address the unique challenges you face, providing a comprehensive solution to update and improve your software.

Our design approach

Rapid Prototyping and Testing

We take your team through a structured process to develop, prototype, and test new ideas, ensuring quick validation and iteration.

User-Centric Design

Our focus is on creating intuitive, user-friendly interfaces that enhance productivity and satisfaction for all your users.

Collaborative Workshops

Engage with stakeholders, users, and our experts in focused sessions to align on goals, identify pain points, and co-create solutions.

Actionable Insights

Gain deep insights from user interviews and testing, allowing you to make data-driven decisions for future development.

Scalable Solutions

We design with scalability in mind, ensuring your platform can grow seamlessly with your business needs.

Expert Guidance

Benefit from our extensive experience in the logistics industry, leveraging best practices and innovative techniques to drive your project forward.

Our 2 Week Design Sprint Process

Compare our comprehensive service packages. Each one is designed to support your launch and find the perfect fit for your current needs.

Week 1

Understanding & Mapping

Establish a solid foundation by aligning on goals, gathering data, and creating initial product concepts.

  • Kickoff Workshop to Align on Goals and Gather Existing Data
  • Persona Finalization and User Story Creation
  • Customer Interviews and Competitor Analysis
  • Initial Wireframes and Product Enhancement Concepts

Week 2

Vision for the Future

Translate insights into actionable plans with conceptual directions, prototype testing, iterative design, and roadmapping.

  • Conceptual Directions and Prototype Creation
  • User Interviews with Prototypes for Feedback
  • Design Iteration and Roadmapping
  • Final Presentation and Share Out of Research Findings and Design Plan


What You Get

In just two weeks, here is what you'll walk away with to improve your software and start making an impact on your business.

  • Product and Feature Audit
  • User Personas
  • Customer and Product Journey Map (Current vs Improvement)
  • High Fidelity Design of Improvements
  • High Fidelity Prototype
  • Competitor Analysis
  • Design Roadmap and Iteration Plan
  • Process Improvement for Your Team
"From a results standpoint, the first beta shipper that they worked with in the product, introduced 9 new carriers, millions of dollars of freight awarded to those carriers, at a cost savings to the shipper."

Kelly Williams

Network Strategy Product Lead

We stand behind our team, our processes, and the out-sized value we can bring you.

If you don’t think Intermode is the right partner to get you where you need to go within the first 45 days of the project, invoke the guarantee and you’ll be refunded 50% of your investment to date.

No questions asked. You keep everything we’ve created to date.

Let's Work Together

Schedule a free consultation

Book time with us to see in-depth case studies and learn more about why companies love to partner with Intermode for design and development.