New Whitepaper: What Successful Freight Tech Teams Get Right
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About us

Helping you build tools for the future of logistics

Intermode was born out of 6+ years of successful software design and development partnerships at Headway.

There is a lack of focused support for modernization in logistics

As the backbone of how the world stays alive and thrives, logistics and supply chain is an industry that’s constantly solving complex problems. Finding dependable and industry-experienced designers and developers is not any easy search. Especially those that can help with modernization and innovation.

Creating repeatable success in a complex industry

We’ve helped launch multiple award-winning softwares in logistics and supply chain. Intermode came to life over the past 6 years from the momentum built by Headway, a U.S. based digital product agency.

Companies like Breakthrough, Procter & Gamble, Trimble, US Venture, US Autoforce, Ford, KBX, and more found great success leveraging Headway as a strategic partner for software design and development.

We've crafted a refined process and approach

So how did we find repeatable success at Headway for Intermode? We took proven lean startup principles and frameworks and refined them based on real-world experiences with our logistics and supply chain partners.

We help teams work faster by being more effective

Using a lean startup mindset and agile frameworks we’re able to help you and your team make better decisions and take action quickly. Our planning, workshops, training, and retrospectives will help your team grow alongside us.
"Get ready to have your first positive experience with a tech team that listens, challenges and exceeds expectations. The team was absolutely enjoyable to work with - the best tech crew I've experienced."

Kelly Williams

VP, Product Management

An opportunity to make an impact on the industry

Intermode is making a commitment to serve the logistics and supply chain industry with dedicated focus. We’ve helped solve dozens of technology and business challenges with our past clients, and we’re confident we can tackle your problems together, too! We can help you combine enterprise knowledge with startup execution.

Building the future of logistics and supply chain with you

Whether you need modernization or entirely new custom logistics software built from the ground up, we have the expertise to help. Our deep industry experience enables us to support you in building and maintaining a legacy of innovation for your organization. You need a software design and development partner dedicated to the future of logistics and supply chain. Intermode is here to help.

Leadership team

Connect and send us a DM. We’re always sharing what we’re up to and learning.

Andrew Verboncouer
Partner & CEO
Billy Sweetman
Head of Design
Eric Verboncouer
Partner & COO
Jon Kinney
Partner & CTO
Tim Gremore
Development Lead

What’s it like working with Intermode?

Diagnose before prescribing

Your participation from start to finish is crucial. We rely on your expertise and feedback throughout the process to understand your business and growth challenges. It’s all powered by partnership.

Collaboration and goals

Every project starts with discovery. We learn everything about you, what you care about, define the project, set goals, and align on the metrics that matter.

Team needs

We're not here to judge, we're here to help you be the best you can be. Think of us like a coach, here to help you level up.

Competitive analysis

After we learn about you, we learn about what you’re up against. We dive into your industry through observation, research, and analysis.

User empathy

Involving customers in the process is where the gold will be found. We must understand their emotions, experiences, and desires to know what matters to them.

Experiment, measure, learn

Our goal is to bring new ideas to market and keep them there. But the reality is, most new products fail. We believe in continual testing and validation. Because you don’t want a product, you want a business.

Validate assumptions

How do we know if we’re on the right path? Through the lens of your product vision, we leverage customer interviews and data from testing prototypes to validate ideas. It’s about using qualitative and quantitative testing together, not alone.

Client Testimonial

What’s it like working with Intermode?

More Details About Intermode

Frequently asked questions

What kind of companies do you work with?

We partner with logistics and freight tech startups, 3PLs, carriers, and enterprise supply chain teams—especially those looking to modernize outdated tools or launch new and custom logistics software. If you're struggling with TMS usability, internal adoption, or driver-facing app UX, we can help.

Our client list includes Trimble, KBX, Breakthrough, P&G, Ford, U.S. Venture, U.S. Autoforce, GoodDay, Southern Glazer's, and more!

What services does Intermode provide?

We specialize in custom logistics software development, UX/UI design, and MVP strategy for supply chain and transportation products. Our team helps companies improve freight tech tools, redesign legacy TMS platforms, and build better user experiences for dispatchers, drivers, and operations staff.

How do you help with logistics software MVPs?

We guide teams through idea validation, UX strategy, and product design to launch fast, test early, and de-risk technical investments. If you're building a new freight platform or logistics SaaS tool, we can help craft a roadmap, build prototypes, and get your first version to market quickly.

Learn more about our MVP process here:
Launching New Logistics Software

Can you help us run a successful pilot for our logistics software?

Yes—we help freight and supply chain teams plan, set up, and coach through software pilot programs. Whether you're testing a new internal tool or launching a SaaS product, we help define success metrics, onboard users, gather feedback, and make iteration decisions with confidence. A well-run pilot can de-risk your investment and build momentum with early adopters.

Do you help teams use AI or machine learning in their logistics platforms?

Yes. We focus on real use case, not just hype. So your team can move fast and build features that actually matter. We help logistics and freight tech teams identify where AI and machine learning can create real value. Whether it’s predictive insights, route optimization, or workflow automation, we guide teams through discovery, prototyping, and implementation of AI-powered features that improve efficiency and impact.

Can you help us redesign our Transportation Management System (TMS)?

Yes. We’ve helped freight teams improve TMS UX, reduce friction in dispatcher workflows, and speed up decision-making across planning, routing, and carrier management. Whether you're improving an internal platform or a customer-facing tool, we can partner from research through rollout.

What’s your approach to redesigning existing logistics software?

Redesigning software, especially in logistics, is more than just applying a new UI. We start by understanding how users actually work, where friction exists, and what’s slowing down adoption or operations. Then we help teams rethink and iterate on their platform with clarity and speed.

Learn more about our redesign and iteration process here:
‍Logistics Software Redesign Services

Can you help us modernize our legacy logistics platform?

Yes. We specialize in helping logistics and supply chain teams modernize outdated platforms—from Transportation Management Systems (TMS) to custom internal tools. Whether your system is slowing down workflows, creating tech debt, or blocking adoption, we help uncover what's holding it back and redesign it for today’s needs.
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Learn more about our modernization approach:
‍Modernizing Legacy Logistics Platforms

Do you have examples of past projects?

Yes. We’ve helped teams modernize freight platforms and improve digital tools for planning and operations. Explore our case studies or reach out to see how similar teams have worked with us to reduce friction and improve tech adoption.

How do we know if Intermode is the right fit?

If your current platform is slow, confusing, or hard to scale... And you’ve tried fixing it in-house without success... It’s probably time for a partner. We're often a good fit for teams that want to improve product quality, speed up delivery, and bring clarity to complex logistics problems.

We also have a 50% money-back guarantee (more details below). We understand it can be hard to try something different and work with a new partner or "vendor."

We stand behind our team, our processes, and the out-sized value we can bring you.

If you don’t think Intermode is the right partner to get you where you need to go within the first 45 days of the project, invoke the guarantee and you’ll be refunded 50% of your investment to date.

No questions asked. You keep everything we’ve created to date.

Let's Work Together

Schedule a free consultation

Book time with us to see in-depth case studies and learn more about how partnering with Intermode can help you level up your initiatives.